M Kloth Auerbbach 5674

Kristen Auerbach

Director of Pima Animal Care Center

Kristen Auerbach is the Director of Pima Animal Care Center, Pima County’s only open-admissions animal shelter which takes in 17,000 homeless, lost and abandoned pets annually and serves 15,000 animals through animal protection and outreach services. Under her direction, PACC is saving more than 90% of the cats and dogs who come to the shelter including orphaned puppies and kittens, pets recovering from illness and injuries as well as animals who have been victims of cruelty or neglect. In 2017, she oversaw the opening of the newly-constructed state-of-the-art, animal services facility. Under her leadership, PACC partners with hundreds of rescue and community groups and engages thousands of volunteers and foster families to help achieve its mission.

Kristen has received national recognition for her innovative, lifesaving programs. At PACC, she’s created the largest pet foster care program in the United States, with nearly 5,000 animals sent to foster just this year. Because of the success of this program, PACC received a large grant to lead a training initiative which funds dozens of shelters around the U.S. to attend four-day ‘apprenticeships’ to learn about PACC programs and operations. Outside the shelter, Kristen has developed partnerships to build a community outreach program focused on providing resources for pets owned by people facing homelessness and extreme poverty. Kristen formerly served as the Deputy Director at Austin Animal Center in Austin, Texas as well as the Assistant Director at the Fairfax County Animal Shelter in Fairfax, Virginia.

Kristen Auerbach was formerly the deputy chief animal services officer at the Austin Animal Center in Austin, Texas and now serves as director of Pima Animal Care Center in Tucson, Arizona. Kristen previously served as the assistant director at the Fairfax County Animal Shelter in Fairfax, Virginia, where she helped to overturn pit bull adoption restrictions, double adoptions and cut euthanasia in half, bringing Fairfax County to no-kill. During her tenure, she implemented dog playgroups, a comprehensive in-shelter enrichment program for cats and dogs, and lifesaving foster programs. Kristen presents and writes regularly on a variety of subjects, including breed labeling, reduction of shelter intake, innovative foster care and social media for animal welfare leadership. Her efforts have been featured in numerous national publications and websites, such as Animal Sheltering magazine, the Huffington Post, BarkPost, the Dodo and Buzzfeed, and on TV networks, including CNN, Fox and ABC.

My Sessions

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Sat. February 2nd

3:10 pm - 4:25 pm Map Icon Salon 1-2

Get More Staff without Spending More Money

In this interactive session you will learn how to draw your organizational chart, evaluate your organization and compare your data to other organizations so you can set achievable goals.

Kristen Auerbach

Sun. February 3rd

8:30 am - 9:20 am Map Icon Zlotnik Ballroom

Keynote Part I: Enlightened Leadership, Daily Decision Making and Beyond

Join us for this panel discussion and discover how to make decisions that effect the live outcomes on a daily basis.

9:40 am - 10:30 am Map Icon Zlotnik Ballroom

Keynote Part II: The Transparent Shelter, Building Trust with your Community

Is your local shelter truly transparent? Find out in this session geared to showing you what you can expect when your community shelter has made a full commitment to transparency.

Kristen Auerbach

10:45 am - 12:00 pm Map Icon Salon 1-2

Combat the Pressure to Kill: Leading with Resilience in Extreme Crisis

Participants will be able to identify tools to use to combat the pressure to kill in crisis situations.

1:15 pm - 2:30 pm Map Icon Salon 1-2

Get Them on Your Team: Engaging and Leveraging Activists to Reach Your Goals

In this interactive session, we will discuss why it is important to engage activists and how to work with them to reach the community's goals.

Mon. February 4th

2:20 pm - 4:20 pm Map Icon Salon 1-2

Leadership Roundtables

Participants will have the opportunity to connect with successful shelter leaders to learn pearls of wisdom and specific strategies.

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